Welcome to Coach Ryan Fernando. These Terms of Service ("Terms") govern your use of our website at coachryan.com.au (the "Service") operated by Coach Ryan Fernando ("we", "our", or "us").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Note: If you purchase coaching services from Coach Ryan Fernando, you will be required to sign a separate Client Services Agreement ("Consent to Participate in Training" form) which will govern the specific terms of the coaching relationship, including session policies, cancellation procedures, and liability waivers.
1. Services
Coach Ryan Fernando provides online personal training and fitness coaching services, including but not limited to:
- Personalized training programs
- Nutrition guidance and meal planning
- Weekly check-ins and progress tracking
- 24/7 messaging support
- Coaching consultations
2. Eligibility
You must be at least 18 years of age to use our services. By using the Service, you represent and warrant that you are of legal age to form a binding contract with Coach Ryan Fernando.
3. Health and Medical Disclaimer
- You must consult your physician or qualified healthcare professional before starting any fitness or nutrition program
- If you experience any pain, dizziness, discomfort, or unusual symptoms during exercise, stop immediately and consult a medical professional
- Coach Ryan Fernando is not a medical professional and does not provide medical advice, diagnosis, or treatment
- Our services are designed for generally healthy individuals who have obtained medical clearance to participate in physical activity
- You are fully responsible for disclosing any health conditions, injuries, medications, or physical limitations that may affect your ability to safely participate in training
- You acknowledge that participation in fitness activities carries inherent risks including but not limited to: injury, health complications, property damage, and in extreme cases, death
- By using our services, you accept full and complete responsibility for your health, wellness, and physical wellbeing
4. Client Responsibilities
As a client, you agree to:
- Follow programs at your own risk and within your capabilities
- Provide accurate health and fitness information
- Communicate openly about any concerns or difficulties
- Complete weekly check-ins and progress updates
- Maintain respectful communication at all times
- Not share, distribute, or resell any provided training materials
5. Payment and Billing
Payment terms for coaching services:
- All fees are in Australian Dollars (AUD) unless otherwise stated
- Payment is required before services commence unless otherwise agreed
- Coaching programs may be billed monthly, quarterly, or upfront depending on the package selected
- All sales are final unless otherwise stated in the refund policy
- Failed payments may result in suspension of services until payment is received
6. Refund and Cancellation Policy
(The following applies to online coaching programs. For in-person training session policies, please refer to your Client Services Agreement.)
7-Day Money-Back Guarantee: If you're not satisfied within the first 7 days of your online coaching program, we offer a full refund, no questions asked.
After 7 Days: All payments are non-refundable as we allocate resources and time to your program from day one. However, if you need to cancel due to unforeseen circumstances (medical issues, injury, etc.), please contact us to discuss options.
Program Cancellation Notice: If you wish to terminate your ongoing coaching program, you must provide a minimum of 2 weeks (14 days) written notice via email to iwanttotransform@gmail.com
7. Intellectual Property
All content, training programs, meal plans, educational materials, and other intellectual property provided through our services remain the exclusive property of Coach Ryan Fernando. You may not copy, distribute, modify, or create derivative works based on our content without express written permission.
8. Testimonials and Transformation Photos
By providing a testimonial or transformation photos, you grant Coach Ryan Fernando the right to use, reproduce, and display such content on our website, social media, and marketing materials. You may request removal at any time by contacting us at iwanttotransform@gmail.com
9. Limitation of Liability
To the maximum extent permitted by Australian law:
- Coach Ryan Fernando shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- You assume all risks associated with participating in fitness and nutrition programs
- Our total liability shall not exceed the amount paid by you for the services
- We are not responsible for any injuries, health complications, or adverse effects resulting from following our programs
10. Results Disclaimer
While we strive to help every client achieve their fitness goals, individual results may vary. Testimonials and transformation results shown on our website are not typical and should not be interpreted as guarantees of specific results. Your success depends on many factors including your effort, adherence to the program, genetics, lifestyle, and starting point.
11. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to: breach of these Terms, abusive behavior, non-payment, or providing false information.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of Western Australia, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the services shall be subject to the exclusive jurisdiction of the courts of Western Australia.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: iwanttotransform@gmail.com
- Phone: (+61) (0)417947547
- Website: coachryan.com.au
Acknowledgment
By using Coach Ryan Fernando's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that fitness training carries inherent risks and that you voluntarily assume all such risks.